Privacy Policy

1. Overview

LinkUp Careers Ltd ACN 689 048 226 ("LinkUp Careers", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. We manage personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) ("Privacy Act").

LinkUp Careers operates nationally and accepts users and content submissions from all Australian states and territories. This Privacy Policy explains how we collect, use, store, and share your personal information when you use the Platform at linkupcareers.com and linkupcareers.com.au.

By using the Platform, you consent to the collection, use, and disclosure of your personal information as described in this Policy. If you do not agree, you should not use the Platform.

2. What is Personal Information?

"Personal information" has the meaning given to it in the Privacy Act: broadly, information or an opinion about an identified individual, or an individual who is reasonably identifiable, including names, contact details, employment history, and educational background.

"Sensitive information" (as defined in the Privacy Act) will only be collected with your explicit consent and where it is reasonably necessary for our functions or activities.

3. Minors: Collection of Information About Individuals Under 18

LinkUp Careers recognises that the Platform is accessed by a minor of any gender, including those in secondary education ("Minors"), and takes their privacy and protection seriously.

We will not knowingly collect personal information directly from a Minor without the verifiable consent of their parent or legal guardian ("Guardian Consent"). Guardian Consent is obtained as follows:

• Where a parent or guardian creates an Account on behalf of a Minor, they provide Guardian Consent by accepting these Terms and this Privacy Policy at the time of registration.
• By completing registration, the parent or guardian confirms they have authority to consent on the Minor's behalf and consents to the collection, use, and disclosure of the Minor's personal information as described in this Policy.

Where we become aware that personal information has been submitted by or on behalf of a Minor without verifiable Guardian Consent, we will take reasonable steps to delete that information as soon as practicable.

Parents and guardians may request access to, correction of, or deletion of personal information relating to a Minor for whom they have provided Guardian Consent (see Section 14).

Personal information relating to Minors will be treated with heightened care and will not be used for direct marketing purposes without the express consent of the relevant Guardian.

4. Anonymity and Pseudonymity

Where it is lawful and practicable, you may choose to remain anonymous or use a pseudonym when interacting with us (for example, when browsing without creating an Account). However, some services require you to provide personal information to function correctly.

5. Information We Collect

The types of personal information we collect depend on how you use the Platform:

5.1 Individual Users (Students, Parents, and Educators)

We may collect:

• Identity information: full name, age range, state and gender;
• Contact information: email address and phone number (role models only);
• Role model information: qualifications, work history, skills, and areas of career interest;
• Role Model Profile information: information you voluntarily provide when setting up your profile, including a profile photo or personal statement;
• Usage information: how you interact with the Platform, including pages visited and listings viewed; and
• Technical information: IP address, browser type, device identifiers, and cookie data.

5.2 Organisations (Employers and Training Organisations)

We may collect:

• Organisation details: business name, ABN, registered address, and industry sector;
• Contact details: name, title, email address, and phone number of the individual(s) responsible for the Partnership Account;
• Listing content: job vacancies, course descriptions, branding materials, and other Content submitted for publication;
• Payment information: billing details and records of payments made (payment card data is processed securely by our third-party payment provider, Stripe, and is not stored by us); and
• Usage information: how representatives of the Organisation interact with the Platform.

6. How We Collect Personal Information

We collect personal information:

• directly from you when you register for an Account, complete a profile, submit a listing, or contact us;
• from third parties, such as social media platforms, where you choose to log in or connect your account;
• automatically through cookies, analytics tools, and other tracking technologies when you use the Platform; and
• from other users of the Platform who may provide information about you (for example, an educator providing a student's contact details, in which case that person confirms they have consent to do so).

7. How We Use Your Information

We use personal information to:

• create and manage your Account and verify your identity;
• provide, maintain, and improve the Platform and its features;
• connect women with career exploration programs, training courses, role models, and job listings;
• display listing Content submitted by Organisations to relevant Users;
• process payments and maintain financial records;
• communicate with you about your Account, listings, or enquiries;
• publish program, event, course or job listing information you choose to submit (which may include your name and contact information if you choose to provide them);
• send you marketing communications about programs, opportunities, or updates where you have consented;
• monitor Platform usage, conduct analytics, and improve user experience;
• enforce our Terms and Conditions and other policies; and
• comply with our legal obligations under Australian law.

8. How We Store and Protect Your Information

We store your personal information securely using reputable third-party providers who are contractually required to handle data safely and in compliance with Australian privacy laws.

For payment processing, we use Stripe, a trusted third-party payment processor. We do not store your payment card details ourselves. You can review Stripe's privacy practices at stripe.com/privacy.

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure. You acknowledge that you provide personal information at your own risk.

Where we no longer require personal information for any purpose, we will take reasonable steps to destroy or de-identify it securely.

9. Unsolicited Information

If we receive personal information that we did not request, we will determine whether we could have lawfully collected it. If not, we will destroy or de-identify the information as soon as practicable, where lawful and reasonable.

10. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

10.1 With Organisations

Where an individual User expresses interest in a job vacancy, course, or program, their profile information may be visible to or shared with the relevant Organisation. Users should be aware that information included in their public profile or applications is accessible to registered Organisations on the Platform.

10.2 With Individual Users

Contact and profile details of role models, employer representatives, or training organisation contacts may be visible to registered individual Users for the purposes of networking and career exploration, where those individuals have consented to their details being displayed.

10.3 With Service Providers

We may share personal information with trusted third-party service providers that assist us in operating the Platform, including hosting providers, payment processors (including Stripe), analytics providers, and email communications platforms. These providers are contractually required to handle personal information in accordance with our instructions and applicable privacy laws.

10.4 Cross-Border Disclosure

Some of our service providers may store or process your personal information outside Australia, including in the United States and other countries. We take reasonable steps to ensure these providers comply with privacy standards equivalent to the Australian Privacy Principles.

10.5 Legal and Regulatory Requirements

We may disclose personal information where required or authorised to do so by applicable law, a court order, a government authority, or a regulatory body.

10.6 Business Transfers

In the event that LinkUp Careers is involved in a merger, acquisition, or sale of assets, personal information held by us may be transferred to the relevant successor entity, subject to appropriate confidentiality obligations.

10.7 With Your Consent

We may disclose your personal information for any other purpose with your express consent.

11. Direct Marketing

We may use your contact information to send you direct marketing communications about services, programs, opportunities, and events, but only where you have consented or where we are otherwise permitted to do so under applicable law.

You may opt out of receiving direct marketing communications at any time by following the unsubscribe instructions in any marketing email, or by contacting us at contact@linkupcareers.com.au.

We will not use the personal information of Minors for direct marketing purposes without the express consent of their Guardian.

12. Cookies and Analytics

We use cookies and similar tracking technologies to understand how visitors use the Platform, improve website performance, and support the delivery of relevant content. This may include tools such as:

• Google Analytics
• Google Search Console
• other third-party analytics or advertising services

You can manage cookies through your browser settings. For more information, visit allaboutcookies.org.

13. Links to Other Websites

The Platform may include links to other websites we do not control. We are not responsible for the privacy practices of those websites and recommend you review their privacy policies separately.

14. Your Rights Regarding Your Personal Information

Under the Privacy Act 1988 (Cth), you have the following rights:

14.1 Access

You may request access to the personal information we hold about you. We will respond within a reasonable period (and no more than 30 days) and may charge a reasonable fee to cover the cost of providing access.

14.2 Correction

If you believe information we hold about you is inaccurate, incomplete, or out of date, you may request that we correct it. If we decline, we will provide our reasons and advise you of how to complain.

14.3 Deletion

You may request the deletion of your personal information where it is no longer required for any purpose for which it was collected. Some information may be retained for legal, regulatory, or audit purposes.

14.4 Withdrawal of Consent

Where our use of your information is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any prior processing. Following withdrawal, we may no longer be able to provide certain services to you.

14.5 Opt Out of Marketing

You may opt out of marketing communications at any time as described in Section 11.

To exercise any of the above rights, please contact us at contact@linkupcareers.com.au.

15. Complaints

If you have a complaint about how we have handled your personal information, please contact us in the first instance at contact@linkupcareers.com.au or via linkupcareers.com.au. We will investigate and respond within a reasonable time.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated Policy will be posted on the Platform with a revised effective date. Your continued use of the Platform after the posting of any changes constitutes your acceptance of the revised Policy.